“Dear Dr. Torpey, I am writing this letter to thank you. After seeing many other doctors, I had resigned myself to the fact that I would be spending the rest of my life in pain. Then I came to see you and it felt like such a huge burden had been lifted from me. You lifted my spirits and have given me something to look forward to, and have given me hope that you will find and fix the injuries that have been causing me all this pain. Thank you for listening to everything I said. Thank you for showing compassion and concern. Thank you for not timing your visit. I am very happy that I came to see you. I am giving your name to everyone I know who has any orthopaedic issues.”
“As an avid racquetball player, I have had many injuries over the years. I just can't say enough about Dr. Foos. Dr. Foos has successfully operated on me four times for bones spurs in my elbow and shoulder and also a knee arthroscopy. The staff was phenomenal and the surgery-center was just fantastic. They combined to make each experience very easy. I look forward to many more years on the racquetball court!”
“Dr. Gentile, I thank you so very much for your super presentation at Toms River East High School on sports injuries. It was truly an honor and a privilege for me to have you and the other presenters take time out of your very busy schedules to drive down to Toms River High School East. Additionally, I consider myself very fortunate to have been able to have you perform the surgery on my injured leg (ruptured patella tendon). You did a fantastic job and I will always be very grateful to you and Professional Orthopaedic Associates. Thank you again for all you have done.”
“Dr. Johnson, I am just so thankful that you fixed my knee. If it weren't for you, I don't think I'd be playing soccer for the Red Bulls right now. After my therapy, I started and lead my high school team to the states. I had the most assists in the league and was named to the honorable mention all county team. You and (PT) Sheila saved my soccer career. We just got finished playing with the U-17 US National team. I also went to Florida to play in a national showcase. If it weren't for you I wouldn't be experiencing all of these unforgettable moments. I'm really grateful for what you have done. Thanks again for everything!”
“Dear Dr. Gentile and Staff, About ten days ago our 13 year-old son, Joey, collided with a base runner during a baseball game. He broke his front tooth and his left thumb. With the remainder of his soccer and baseball seasons hanging in the balance, he was extremely anxious to see a doctor for a prognosis. Most offices wanted to put us off for a couple of days, but the uncertainty was driving him crazy!
Dr. Gentile agreed to see him on a Tuesday in the Toms River office even though he was not seeing patients that day. For our stressed familys first experience with anything like this, your office has been amazing to us! From Tina, who got us the appointment immediately to caring Verna at the office to Sherry who has gone above and beyond producing notes that my son 'forgot' to Dr. Gentile, who took the time out of what, I am sure, is an already packed schedule, to see a frightened, anxious 13 year-old boy.
Absolutely everyone has been such a pleasure, every step of the way!
Then two weeks later, our other son also broke his thumb. Someone suggested that I should see a doctor in my plan. I said without hesitation, 'No, that other office was not understanding or accommodating. I have had such a great experience with Dr. Gentiles office that I dont want to go anywhere else. We will make it work to stay with them.'
I just really wanted to pass along how much your kindness has meant to my family. Your office came through when not many would, but you did so with smiling faces and compassionate hearts. I cant thank you enough and, if our luck should turn again, there is no other place I would trust with my familys health!!!”
“Dr. Johnson, I have to express my thanks for your work on my surgically repaired ankle. I have just returned from a two week trip to Japan (8 months after surgery for my broken leg) where I was able to keep up with people ten years younger than myself, walking all day, running for trains, over all terrain, huge flights of stairs, etc. You did a wonderful job and I certainly appreciate it.”
“Dr. Bade, ... you did an ACL reconstruction with autograph on my left knee on the 21st of May 2009 and here it is only a few weeks later and I can already tell what a magnificent job you did. You surgically repaired my right knee 18 years ago with the same procedure and it is just as solid today as it was back then. I truly appreciate your hard work and due diligence. You are a master of your craft. I will say that thank God your surgical technique is better than your artwork or I would be in a world of trouble! LOL. Thank you so much!!”
“I used to be active athlete who enjoyed all sports! Basketball, tennis, skiing, snow boarding, & martial arts. I had a full torn acl injury ten years ago and had seen quite few doctors over the years in New York and New Jersey. I never felt comfortable so never committed to the surgery. Most practices felt cold and uncaring (akin to a production line). At the recommendation of a friend I went to see Dr. Foos and from the minute I entered the office my experience was second to none. Dr. Foos provided unrushed quality time educating me on my injury and objective choice of options (the previous surgeons didn't really give any). As I expected the surgery went off without a hitch and his follow up was just as good as the first visit. The same quality time was made post-op which was instrumental in my full recovery. Just want to say thanks to Dr. Foos and the Professional Ortho staff for their commitment to quality care and personal service!!”
“... thank you for having such a "good bedside manner" with Christine today. She really likes you. I know she has been playing through a lot of pain since she returned to field hockey. She felt her knee injury wasn't significant enough to complain about or disappoint her coach and teammates. She felt relieved today when she left the office knowing it was the right thing to do to stop and allow her injury to heal. Thank you.”
“Come February 2010 it will be three years since I was the recipient of bilateral knee replacements at Riverview Medical Center. you were the "handy man" who performed the surgery. Prior to my surgery you asked what I most wanted to do when I got my "new knees". Although I had been an avid marathon runner I responded that what I truly wanted to be able to do again was dance with my eight grandchildren. By July of 2007, only five months post op, I was cutting a rug. I was so pleased I kept thinking to myself that I must write down how I felt about my decision to have the surgery and your expertise in performing the surgery and send you off a thank you note.
Often life gets in the way of the best of plans and thus it was with my note. Oh, I'd think about it again as I did my three to five mile walk every morning and every time I'd climb a ladder to clean a drain, change a light bulb or dart out of my seat to answer the door bell. Yet, i never wrote the note. Some part of me figured that you must get many notes from more than satisfied patients. I lived my life, a better live now, and the knees just became "my knees" - not the replacement knees - just "my knees".
The other day I received the Meridian Healthviews (Riverview's magazine) in the mail. Thumbing through the magazine I came to an article about a guy who had had a bilateral knee replacement. Reading about this man I though, "Wow, a guy who had a bilateral knee replacement". In the instant that I had that thought I realized that I was thinking of myself as someone who had the original equipment and not anyone who had anything in common with the guy in the article.
I guess that is the ultimate in defining all that a successful bilateral knee replacement surgery can be - my knees are now one with me. Thank you, Dr. Harry Bade, it's been a long time coming but thank you very, very much.”