"Dear Dr. Gentile and Staff, About ten days ago our 13 year-old son, Joey, collided with a base runner during a baseball game. He broke his front tooth and his left thumb. With the remainder of his soccer and baseball seasons hanging in the balance, he was extremely anxious to see a doctor for a prognosis. Most offices wanted to put us off for a couple of days, but the uncertainty was driving him crazy!
Dr. Gentile agreed to see him on a Tuesday in the Toms River office even though he was not seeing patients that day. For our stressed familys first experience with anything like this, your office has been amazing to us! From Tina, who got us the appointment immediately to caring Verna at the office to Sherry who has gone above and beyond producing notes that my son 'forgot' to Dr. Gentile, who took the time out of what, I am sure, is an already packed schedule, to see a frightened, anxious 13 year-old boy.
Absolutely everyone has been such a pleasure, every step of the way!
Then two weeks later, our other son also broke his thumb. Someone suggested that I should see a doctor in my plan. I said without hesitation, 'No, that other office was not understanding or accommodating. I have had such a great experience with Dr. Gentiles office that I dont want to go anywhere else. We will make it work to stay with them.'
I just really wanted to pass along how much your kindness has meant to my family. Your office came through when not many would, but you did so with smiling faces and compassionate hearts. I cant thank you enough and, if our luck should turn again, there is no other place I would trust with my familys health!!!"
~ The Pelliccio Family of Island Heights, NJ